Preventive Support

Functional health check

During the Functional Health Check, our support specialists assess various aspects of the application. Each Functional Health Check is developed based on the specific organization's needs and is, therefore, tailor-made. Our methodology is based on recognizing the key role of the interaction between people, processes, and systems.

These elements are inextricably linked and are vital in any IT-supported process. For example, if your employees have insufficient knowledge of the application, this will lead to limitations in optimizing the business processes and, ultimately, the information provided.

During the Health Check, we will compare the results with our best practices. Also, we’ll investigate the impact of the improvements and the cost/capacity of the recommended improvements. Combined, this gives you valuable insight into the quick wins and the value of the improvements compared to the investment involved.

Data cleanup

Often, we see applications reach their data boundaries because a large volume of extra records is created during, for example, the consolidation process. Also, choices during the development phase, such as forecast categories, can lead to a lot of data growth. By periodically cleaning the data, you prevent a decrease in performance.

Active monitoring

Closely monitoring your application and setting the correct measurement values prevents many issues. Also, this helps to avoid possible future costs, for example, by using resources more intelligently.