Release management
New releases drive continuous application development: regular updates bring new functionalities and fix bugs. However, they must be studied and monitored to ensure you get the full value of the latest developments.
This can be time-consuming, especially as each release brings a ton of documentation and changes. Our experts dive into new releases and share their knowledge with all our customers. They are in the know – so you can get the added value for your application.
Release management:
support or development?
Release management sits right at the intersection of support and development. It’s not purely one or the other—but we see it as part of development. Why? Because every release is an opportunity to spot new possibilities, implement improvements, and stay ahead of the curve. With the right approach, release management becomes more than just a process—it’s a chance to drive innovation and add value.
Our functional health check
Each functional health check is developed based on the specific organization's needs and is tailor-made. Our methodology is based on recognizing the key role of the interaction between people, processes, and systems.
During the health check, we will compare the results of the check with our best practices, based on our experiences with over 100 customers. Also, we’ll investigate the impact of the improvements and the cost/capacity of the recommended improvements. Combined, this gives you valuable insight into the quick wins and the value of the improvements compared to the investment involved.
Extend your team
Our customer-dedicated teams know your application inside out. For many clients, we ensure seamless knowledge retention within their support team, even during rotations or new hires.
You can easily add experts to your team for any DevOps activities—enhancements, change requests, or development projects. And with our scalable support, you only pay for the services you need.
15 hours a day, 7 days a week
Immediate access to experts
Customer dedicated team
Scalable support
Single point of contact
Multilingual service desk
Expertise in both business processes & IT
ISO 27001 certified
Support and Development for SaaS applications
SaaS applications need attention just as much as on-premise applications, just in a different way. Release management is essential and requires in-depth knowledge of both your application and the latest release.
Discover more in the article “7 persistent misconceptions about SaaS.”
“Good, personalized attention. It is nice to work with people who know what they are doing”
Anneke Smit
Group Controller, Boskalis
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