Set up & Integrations

At Swap Support, we take care of the entire process of setting up your Performance Management applications. As a one-stop shop, we handle everything from initial configuration to seamless integration with your existing systems.

Whether starting with a new application or upgrading an existing one, we ensure your application is optimized and ready to perform. Our consultants take responsibility for what they built in the operations phase and, therefore, have a vested interest in building a robust and future-proof solution.

How we combine DevOps & Agile

Rooted in the principles of SAFe/Agile, we embrace the philosophy of "you support what you build”, empowering your teams every step of the way. From a user’s perspective, it’s always clear who to approach for the right solution, ensuring simplicity and efficiency.

We actively involve your in-house team in projects, which keeps them sharp and engaged. We can do so both on-site and remote. Whatever you choose, our experts are only a call away to support you— essential during critical peak moments.

Get your application ready to go

Our approach goes beyond just getting things running. We configure your application to meet both your functional needs—like consolidation structures, reporting processes, and security settings—and your technical requirements, such as single sign-on (SSO) integration, cloud connectivity, and technical installations. From dimensions to performance tuning, we ensure every detail is set up.

From start to finish

Swap Support isn’t just about ticking off tasks; we’re your partner from start to finish. From configuring master data and setting up dimensions to building secure integrations and ensuring optimal performance, we cover every aspect of the initial phase. Our experts work with you to create a tailored solution that sets you up for success, helping you get the most value from your EPM platform.

During the Health Check, we will compare the results with our best practices. Also, we’ll investigate the impact of the improvements and the cost/capacity of the recommended improvements. Combined, this gives you valuable insight into the quick wins and the value of the improvements compared to the investment involved.

The importance of smooth integrations

Your EPM application doesn’t stand alone—it’s part of a larger ecosystem. As your business evolves, so do your systems, data sources, and technical requirements. At Swap Support, we specialize in managing and adapting integrations to keep everything connected and running smoothly. Whether it’s connecting upstream to your ERP systems or downstream to a presentation layer, it is part of our expertise and maximizes the value of your system.

Our experts know how to make everything work together seamlessly. We take care of the technical complexity so you can focus on the bigger picture. Whether creating new connections, adjusting existing integrations, or aligning with technical developments, our team ensures your application stays in sync with the rest of your environment.