Support for Microsoft Power BI
Microsoft Power BI-tenant is a powerful frontend visualization tool for all types of data. Using a scalable platform for self-service and enterprise business intelligence gives you deeper data insights in an easy-to-use environment.
Power BI Desktop
Power BI service
Power BI mobile apps
How do we help you with the support and hosting of your Microsoft BI application?
15 hours a day, 7 days a week
Immediate access to experts
Customer dedicated team
Scalable support levels
Single point of contact
Multilingual service desk
Expertise in both business processes & IT
ISO 27001 certified
Staying up to date with the development of Microsoft Power BI
Microsoft Power BI is known for its highly rapid development. A large Microsoft team of developers releases monthly updates with new features. Therefore, the support of Microsoft Power BI demands in-depth and up-to-date knowledge of the application combined with expertise in business processes. This knowledge is scarce and, for many organizations, not required daily or weekly. Our consultants have this knowledge. At Swap Support, we help you ensure your environment's continuous sound performance and gain the full benefit of its potential.
Our support specialists advise you on the newest developments and integration with the various data sources and your EPM applications. Also, we help you with tasks such as adding new dashboards, reports, and internal and external data sources, allowing you to focus on your core business.
Take your BI landscape to the next maturity level
BI tooling lets you easily connect to a large variety of data sources and has the scalability to analyze, visualize and share valuable insights across your organization while maintaining accuracy, consistency, and security.
Microsoft Power BI is more than just financial reporting – all business processes are eligible to create one source of the truth, giving users throughout your company those valuable business insights.
BI landscape
Discover pragmatic advice in the whitepaper 'How to get more value out of your BI landscape.'
What is essential in supporting Microsoft Power BI
Power BI is the most popular self-service BI tool on the market today, giving your users the possibility to create all kinds of different dashboards with data from various source systems. Its user-friendliness makes the tool accessible to everyone within your organization. But to create and maintain one version of the truth, it is crucial to find the right balance between the freedom Power BI provides and a structured approach to the data.
Our experts understand how to reach this balance. Often, we build and maintain a data warehouse to enable you to structure and model your data. Or we help you to optimize the reliability of your data by using best practices about organizing the processes, such as who can adjust the data and who can publish dashboards. We ensure the technical quality of data and the stability of the data platform, including the subsequent reporting in Power BI.
Also, our service desk knows how to deal with the volume of requests from the many people within your organization using Microsoft Power BI. We help you deal with issues, incidents, and questions - 15 hours a day and 7 days a week by phone or email.
Partnership with Microsoft Power BI
For the implementation and support of Microsoft Power BI, we work closely together with our sister organization Plainwater. Plainwater focuses on the implementation of BI solutions such as Microsoft Power BI, while Swap Support specializes in the support of these BI solutions..“We help our customers tell their stories and turn their data into powerful visualizations.”
Annabel van Leeuwen
BI Consultant
